AI Playbook #2: Write a complaint that gets results
Use AI to turn a faulty-product problem into a clear timeline, a firm complaint letter citing UK consumer rights, and an escalation plan. Five prompts and a checking routine.
Something you bought has broken, arrived damaged or isn't what was described, and the retailer is giving you the runaround. A clear, well-evidenced complaint letter that cites the right consumer rights usually gets a better result than an angry phone call. It's also exactly the kind of job AI tools are good at, provided you check their work.
This AI Playbook walks through it step by step: building a timeline from your emails and receipts, checking which UK rights apply, drafting a firm but polite letter, testing it for mistakes, and planning what to do if the retailer still says no. It includes five prompts to copy, a privacy checklist and an honest estimate of the time it saves. Handy if anything from the October sales goes wrong.